Michael Champion
Performance & Training Manager
Michael leads training and performance at Fido Finance, with a focus on developing the capability of our broker team and maintaining consistently high standards of customer service.
His role centres on ensuring our team has the knowledge, skills and confidence to understand each customer’s needs, navigate Fido Finance’s extensive lender panel and identify finance options suited to their individual circumstances. Michael works closely with brokers to strengthen product and lender knowledge, improve customer conversations and support ongoing performance across the business.
Through coaching, training and continuous development, he helps equip the team to deliver clear guidance, efficient service and a consistently strong customer experience throughout the finance journey.
Outside of work, Michael is all about family, music and motorcycles.
Ready to work with our team?
If you’re driven by helping everyday Australians achieve better financial outcomes, we’d love to hear from you.